Participant

Answered

Page Display in the new DC version.

Forum|Forum|7 years ago
October 4, 2018
6 replies
8172 views

In previous versions of Reader, you could click on the "Single Page View" button and the Reader would display pages from the current document as individual pages. In the new version, that view selection has little effect - the document displays in scroll mode whether "Single Page View" or "Enable Scrolling" is selected (and the button turns blue to show it is selected), the only difference being that in "Single Page View" the document jumps from the bottom of one page to the top of the next while in "Enable Scrolling" mode, it acts like a piano roll of continuous paper. "Two Page View" and "Two Page Scrolling" function as expected, but with the "Page Display" commands, there is no way to get the document to show a complete single page (the way it used to). Guess this is one of those times where an upgrade is not really an improvement.

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Correct answer Ayush__Jain

Hi All,

We acknowledge the issue and Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

Please try it out and let us know your feedback.

Thanks for your patience and support!

Regards

Ayush Jain

O

oxid_19

Participating Frequently

Hi,

I have the latest Adobe Reader DC build (19.8.20080.306727) in MacOS, I enabled the "Show Page Display Tools" that has a button for "Show only one page at a time". When clicked, nothing happens. My view stays in "Enable scrolling in single page mode". Older versions definitely had this working properly, I could easily switch back and forth between single page view and page-width scrolling view.

Please fix.

Thanks

R

ravig71162695

Adobe Employee

We are sorry to hear that you had issue with our product.

Firstly, it seems that the issue you are observing could be due to two similar icons for "show only one page at a time" and "Zoom to page level", if that is the case then remove the other icon and use as required.

Otherwise, I would suggest you to clean your system with adobe acrobat mac cleaner and then reinstall reader on your system once.

It should fix the issue.

Do let me know if you still see the issue post re-installation.

Thanks,

-Ravi Gupta

Ayush__JainCorrect answer

Adobe Employee

Hi All,

We acknowledge the issue and Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

Please try it out and let us know your feedback.

Thanks for your patience and support!

Regards

Ayush Jain

T

Test Screen Name

Legend

Mine were just there. Maybe there isn't room for yours, perhaps thanks to that excellent and useful Share button.

Ayush__Jain

Adobe Employee

Hi davide26310487,

Thanks for Reaching out to us.

If you wish to see only a Single Page in the view without scrolling, you need to select the "Zoom to Page Level" tool in the toolbar.

Here is how you can do that

1) Launch any pdf and right click on the Toolbar

2) "Show Select & Zoom Tools" -> "Zoom to Page Level" ( The icon for this is same as that of "Single Page view")

3) The "Zoom to Page Level" tool icon will be added to your Toolbar

4) Click on that icon and you'll be able to see only a Single page in view (without scroll)

Let me know if that solves your concern

-Ayush Jain

T

Test Screen Name

Legend

I don't know what you mean by "blue button", but I see what I'd expect if your zoom is too high to see one whole page. I would want to have a scroll bar to see the rest of the page. What would you expect?

D

davide26310487Author

Participant

What I mean by "blue button" is that the button for "Single Page View" which is the button with the icon of a little page with the upper right folded corner, between the selection tool arrow to its right and the enable scrolling button to its left, is blue, meaning it is selected. And when that is selected, the full page should display, as it did in previous versions, automatically adjusting the zoom to display the entire individual page.