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maggiem2278256
Participant
October 23, 2018
Answered

Paid for PDF Export Capability; Not Working and Sent to Pricing Page

  • October 23, 2018
  • 1 reply
  • 414 views

I see this has been happening to many. I contacted chat support and was sent to this forum, which helps me not even a little considering I'm on deadline with a client and must convert a PDF to Word TONIGHT.

What exactly did I pay $24 for? I received no confirmation email though I have an invoice telling me my account was charged. I am signed in correctly. I have signed in and out many times. Every link posted that supposedly "fixes" this sends me to the pricing page - again.

At this point, kinda livid.

    This topic has been closed for replies.
    Correct answer ~graffiti

    Are you trying to access this service through Adobe Acrobat Reader? Have you tried online at https://cloud.acrobat.com/exportpdf

    What exactly happens?

    1 reply

    ~graffiti
    ~graffitiCorrect answer
    Legend
    October 23, 2018

    Are you trying to access this service through Adobe Acrobat Reader? Have you tried online at https://cloud.acrobat.com/exportpdf

    What exactly happens?

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