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sandhyak45998795
Participant
May 31, 2017
Question

Password declined on Install Adobe Acrobat Reader DC

  • May 31, 2017
  • 2 replies
  • 1017 views

My password was rejected on installation, and there is no window offering to change password at installation.

My password in valid at www.adobe.com.  Any advice?  Thank you.

This topic has been closed for replies.

2 replies

Bernd Alheit
Community Expert
Community Expert
May 31, 2017

Enter the password of your system.

sandhyak45998795
Participant
May 31, 2017

Yes, I did enter my valid system password, and I even tried when I was logged in to adobe.com.

I don't understand why my password doesn't work.

Thank you for responding.

Participating Frequently
June 1, 2017

If you are not logged into OS as Administrator, you might be seeing UAC request to enter Administrator password.

Jeffrey_A_Wright
Legend
May 31, 2017

Moving this discussion to the Acrobat Reader forum.