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Participant
December 2, 2020
Question

password to print documents

  • December 2, 2020
  • 2 replies
  • 302 views

Please, I need help to delete the security option used when printing documents. Or redefining it. I lost my previous password. When I need to print documents sent by email, a box opens to enter the security password. But I don't have it anymore. I need to reset or delete this option.

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2 replies

Bernd Alheit
Community Expert
Community Expert
December 2, 2020

Does you use Adobe Acrobat or Acrobat Reader?

Legend
December 2, 2020

You need to remember the password. Adobe don't have a backdoor or master key for people who forget. Hmmm... if we're talking about a PDF password. If it's a printer password, then it's nothing to do with Adobe. If unsure, please post the password prompt, screen shot with personal details removed.