Paying $19.99 per month for a subscription

and when I go to edit or convert a PDF it ask me to join. I am signed in. Is there a real person to talk to at ADOBE?

Community Manager

Hope you are doing well. Sorry for your experience with using Acrobat.

I checked the email address that you used on the community, and I cannot find an active subscription tied to the account.

Can you re-check the email address you are using to sign in, and let us know?

Look forward to hearing from you.

Regards,
Souvik.

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