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peterh69911004
Participant
January 31, 2017
Question

Payments

  • January 31, 2017
  • 1 reply
  • 329 views

I was under the impression my subscription was a one off annual subscription but the subscription seems to be coming out every week. Is it weekly or annual? Does anyone else find it frustrating trying to contact these people?

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    1 reply

    S
    sb116
    Participating Frequently
    January 31, 2017

    Hi Peterh69911004,

    I have checked your Adobe account under the id mentioned here and seems you have a subscription where you pay upfront for the whole year.

    So please confirm if you have any other Adobe id with the subscription so we can look for the charges you are referring to.

    Thanks,

    Supriya

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