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Participant
December 26, 2017
Question

PDF attachments

  • December 26, 2017
  • 3 replies
  • 667 views

Hello: When I try to send .pdf files as attachments in emails, only the first page of multi-page .pdf files appears in the attachment. I have noticed this problem for a few days now, but the attachments of pdf files used to work just fine. I had assumed that perhaps it was because I needed to download a more current version of Adobe Reader, but when I tried, it tells me that I have the most current version already, so tha tis not the problem. Can you help me, please?

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    3 replies

    Legend
    December 27, 2017

    I think it is likely that you are misunderstanding what you see on screen. Send an email to yourself and download the file to check. Reader CANNOT extract single pages at all!

    Participant
    December 27, 2017

    Hi Text Screen Name:

    No, this doesn't help. I am not using the App. I am working on my desktop and when I open Reader on my desktop Mac, it opens just fine. However, when I try to attach a pdf to an email, it only attaches the first page. It used to work just fine, but no longer does as of the last couple of weeks. Can you help me?

    try67
    Community Expert
    Community Expert
    December 27, 2017

    What you're seeing is a preview of the file, which only shows the first page. It doesn't mean that's the only page that is being sent...

    Legend
    December 27, 2017

    Save the attachment to desktop, open in Reader. Email apps often show only a one page preview.