PDF Convert to Word

Hi

Everytime I try to convert PDF to word it comes up with a box that says Error occurred whilst signing in. Yet I had already signed in

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Community Manager

Hi,

Please update your application from Help > Check for updates and let us know the version from Help > About Acrobat Reader DC.

Kindly share the snapshot of the error message you are observing.

Also, can you try the workflow using the online service: https://cloud.acrobat.com/exportpdf , let us know how it goes.

Regards,

Poorvi

Participant

Hi

The Acrobat Reader is Adobe Reader X1

And this is the error message

Regards

Brett

Brett Davies

[Personal information removed]

Community Manager

Can you please share the error message?

Also, kindly update your application form Help> Check for Updates and try the workflow.

If you are still unsuccessful, download and install latest Adobe Reader DC from Adobe Acrobat Reader DC Install for all versions

Let us know how it goes.

Regards,

Poorvi

Legend

Platform? OS version? Exactly how are you trying to convert your files to Word?

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