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P
Pea44
Participant
May 2, 2022
Question

PDF display problem when clicked

  • May 2, 2022
  • 1 reply
  • 619 views

Hi!

When I click on a pdf, the image gets weird. If I scroll it goes back to normal. I updated my graphics card drivers but no better. Do you have any ideas?

 

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 3, 2022

Hi there

 

Hope you are doing well and sorry for the trouble.

 

Please check  out the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader-discussions/screen-turns-to-black-and-white-dots-using-adobe-acrobat-reader-dc-19-21-20049/td-p/10750278

 

Regards

Amal

P
Pea44Author
Participant
May 4, 2022

Sorry on my computer, Windows 7 compatibility mode has been disabled. The drivers for my graphics card are up to date.

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 4, 2022

Hi there,

 

We are sorry to hear that. This issue is already reported to our engineering team.

 

We will share the update as soon as we get any news from them.

 

Regards

Amal

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