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Participant
June 10, 2024
Question

pdf document cannot be printed

  • June 10, 2024
  • 2 replies
  • 1340 views

Hello

I am Apple user (MBP). Sys is Sonoma 14.5.

Usually I have no problems printing pdf files, even not working on it. I use the free reader.

Now I received an pdf file from my medical docter, which was secured with a password. I have received the password befor for opening the file.

So can open the file, but it is impossible to print it our. It's frustrating and confusing, since Adobe Reader tell me that printing under OSX 14.5 Sonoma is not possible and I agree an upgrade. All oher pdf-files no problems with printing. Also storing it without password (unsecured pdf-file in my private NAS is impossible. Need help.  Thank you

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2 replies

JR Boulay
Community Expert
Community Expert
June 11, 2024

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
MikelKlink
Participating Frequently
June 10, 2024

Password protected files may have limited permissions. Thus, have you checked whether your PDF forbids printing? You need the owner password to change permissions, the user password is not sufficient. (Or you have to use a third-party tool that doesn't care about permissions...)

gary_sc
Community Expert
Community Expert
June 10, 2024

What @MikelKlink says is probably the case. You can see if Apple's Preview application will print that (but I doubt it will, but it's worth a try). If there are not that many files/pages, you can also take screenshots and print them. The quality will not be as good, but you could print them (Shift-Command-4 and then marquee the region you want to capture).

 

Since it's your medical file, have you asked the doctor why it's print-protected? Maybe they could send you a file that is not protected.

 

It's ironic, but there are many ways to work around the "preventing print" option.

Participant
June 11, 2024

Thank you Gary

well, I thougt about taking screenshots. That would have been the last solution. As I replied to MikelKlink, I received an unprotected file later on. But it's still confusing. The file protection with a password is a protection of OPENING the file and keep it hidden to unauthorized. But as soon as you got the key to open it, it becomes a normal file (in my understanding). So far it's stll pretty confusing..  Thank you for support. Cheers