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KeetieB
KeetieB
Participant
February 6, 2019
Question

PDF doesn't open in Internet Explorer 11.

  • February 6, 2019
  • 2 replies
  • 495 views

It seems that since the windows updates we can no longer open adobe PDF on internet explorer. I search the internet if several people have the same issue but can not find this.

Can you indicate whether this is a known problem and what the solution is for this?

The ADD-ON is included with internet explorer.

I would like to hear from you because several employees have problems with opening an PDF.

    This topic has been closed for replies.

    2 replies

    L
    lvonaloan
    Participant
    February 6, 2019

    Try to update to the latest version

    Choose Help > Check for Updates.

    Acrobat 9 and earlier: If a new update is available it installs automatically.

    Acrobat X and XI: Click Update and then click Install.

    KeetieB
    KeetieBAuthor
    Participant
    February 6, 2019

    There isn't any update..

    T
    Test Screen Name
    Legend
    February 6, 2019

    Are you opening PDF files from an http site, https site, or a local file?

    What exactly do you see?

    What exact version of Reader or Acrobat is installed ("latest" is not a version).

    KeetieB
    KeetieBAuthor
    Participant
    February 6, 2019

    Hell,o,

    I'm opening an file from an http site.

    Where see an white screen. We are clicking on an print button, an new venster open. But instead that it opens the PDF reader, we are getting an white screen.

    The version we have installed is 19.010.20069

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