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April 27, 2017
Question

pdf doesnt open

  • April 27, 2017
  • 1 reply
  • 255 views

I need help, pdf files stopped opening. In reader it opens and instanlty closes and in DC it just doesnt open.

    This topic has been closed for replies.

    1 reply

    Adorobat
    Participating Frequently
    April 29, 2017

    Hi brianv26084183,

    Please try troubleshooting steps given in the following link:

    Can't open PDF

    Is there any error message you are getting when trying to open pdf in Reader DC?

    Which Operating System is installed on the machine?

    What is the version of Reader installed on the machine?

    To check the version, launch Reader>click Help>select About Adobe Acrobat Reader DC

    Awaiting your response.

    Shivam