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N
nelliy2555357
Participating Frequently
November 11, 2019
Question

pdf file based on sommet light font is not serchable

  • November 11, 2019
  • 3 replies
  • 2988 views

Hello,

I have an issue. I have installed Sommet Light for my word and power point. When I create a pdf from these two solutions that contain sommet light text, and then search for a word in pdf file, it doesn't give me any value, as if it can't search through sommet light. can someone help me with that please?

Thank you

This topic has been closed for replies.

3 replies

T
Test Screen Name
Legend
November 14, 2019

I didn't say you could necessarily fix it. Before knowing whether we can fix a problem, we need to understand it.

 

Ok, so you save directly using Microsoft's software. How about if you use Acrobat Pro instead - https://helpx.adobe.com/uk/acrobat/using/creating-pdfs-pdfmaker-windows.html - fixes many problems with Microsoft's PDF creation. (Can't fix a completely broken font though, but it's worth a try).

N
nelliy2555357Author
Participating Frequently
November 14, 2019

Hi,

I don't want to get the paid version because if I will fix it for myself still my clients might not be able to search the text with this font. Have you ever had a similar issue already?

T
Test Screen Name
Legend
November 14, 2019

This sort of thing is a constant issue. I wasn't suggesting that you use the paid Acrobat because it's better at searching (which would only help you), but because it's better at making PDFs (which MIGHT help everyone).

 

Overall, I suggest you find a different suitable font. There are hundreds of thousands or millions to choose from, some will work for you.

T
Test Screen Name
Legend
November 14, 2019

There aren't really any choices: once the font is installed, so far as I know that's all there is to it. How do you make the PDF? Please describe the steps.

N
nelliy2555357Author
Participating Frequently
November 14, 2019

Hello,

 

but how can I fix this issue.

As I already described above I go to any document word or ppt. Press Save As. And in the dropdown menu choose ".pdf".

 

Can you please advise further?

 

Nelli

Amal.
Community Manager
Amal.Community Manager
Community Manager
November 12, 2019

Hi there, 

 

We are sorry for the trouble. As described you are not able to search the text with  sommet font

 

We need some more information for a better understanding:

 

  • Do you get any error message while trying to search?
  • What is exact workflow or steps you are doing?
  • Are you able to see the text with sommet font in the PDF?
  • Could you please share the sample file with us through private message for testing? Please click on the message icon on the top right corner of the screen to start the private message.

 

We are here for help, just need more information

 

Thanks 

Amal

 

N
nelliy2555357Author
Participating Frequently
November 13, 2019

Thank you Amal,

 

to answer your questions:

 

  • Do you get any error message while trying to search? - No
  • What is exact workflow or steps you are doing? - Save ppt as pdf. Open pdf. Press ctrl+f and type a word. no results
  • Are you able to see the text with sommet font in the PDF? - yes
  • Could you please share the sample file with us through private message for testing? Please click on the message icon on the top right corner of the screen to start the private message - I have attached 2 screenshots to this message. It is the same 1 page pdf document created from a ppt. Header is in Arial Narrow and body in Sommet Light. When i press ctrl+f and search for text written in arial narrow i don't have any issues,. But when i do it with text in sommet light, i get a message that nothing was found.

 

Thank you for your support,

looking forward to your reply.

Nelli

 

 
N
nelliy2555357Author
Participating Frequently
November 13, 2019

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