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octaviok72943308
octaviok72943308
Participant
July 15, 2017
Question

Pdf file can be opened with andorid but NOT with DC for windows

  • July 15, 2017
  • 1 reply
  • 316 views

I´m having the following problem.

I have a pdf file that I can open with Acrobat for andorid but with windows 10 and adobe acrobat DC the file shwos as "broken or damage file".With other pdf viewers the file can be opened perfectly.

I´ve also tried to open with old vesionsof arobat for windows and no solution.

Anybody can help me please?

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    August 10, 2017

    Hi Octaviok,

    We apologize for the delay in response to your query.

    If you are still experiencing the same problem, then would it be possible for you to share the file with us? We would like to test the same at our end. As its working with the mobile app and other app, so we need to check whether the problem is with the file or the application.

    You may check the private message to see the email address where you need to send the document.

    Regards,

    Akanchha

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