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Participant
April 26, 2020
Question

pdf file changes

  • April 26, 2020
  • 1 reply
  • 300 views

I am an employer that uses a payroll program for direct deposit for my company payroll.  The program creates a pdf payroll stub to send weekly to my employees.  The program automatically send the stubs to my outlook.com email.  When I look at the stub in outlook, before I send them out, they are fine, but after I send them out and receive them, the pdf is totally different and unreadable.  I have tried changing the email format to plain text or HTML and the results are the same.  Any ideas on why the pdf changes when sent through outlook.  

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1 reply

Legend
April 26, 2020

Outlook's preview is very poor. No settings can fix this. (And every email app will be different). Save the attachment and open in Adobe Acrobat Reader.