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Participant
May 26, 2021
Question

pdf file wont open in unemployment website

  • May 26, 2021
  • 5 replies
  • 6866 views

 This is the message I get when trying to open unemployment notices thru the website. I have uninstalled Adobe Acrobat Reader twice and reinstalled it. Nothing helps to open them up. Please help!!

This topic has been closed for replies.

5 replies

Legend
October 8, 2021

Yes, believe it or not, the unemployment office have made a file that can only read on Mac or Windows computers.

Participant
May 30, 2021

Hi

 

just wondering if you were able to open the unemployment correspondence page yet?  I have been struggling trying to get it to open.  I have downloaded it several times, but it won't open on my iPad.

 

Legend
May 30, 2021

You cannot open it on an iPad. You need a Windows or Mac computer.

Participant
May 31, 2021

Thank you for your reply.   I installed it on my windows10 laptop, and i still am getting the same message from the unemployment site.  I clicked on the message to download it, but it will not open.   I tried the open with tab then Adobe also.

any help would be so appreciated.  I tried calling Adobe help desk, recording on, says they only give assistance to the purchased products they offer, not the free download.

very frustrated!    The web site to click on the unemployment page to get the Adobe app goes to an error page.

 

🤢

Participant
May 29, 2021

I had the same issue and just figured it out, you need a computer windows or mac to download the Adobe acrobat reader DC (dont need the pro) is free you have to add the extension permission to your web browser or you can download the unemployment message file to your PC then open the Adobe acrobat dc app and open  the file from one of your folders. I hope this helps.

Legend
May 27, 2021

Also it can only be opened on a Windows or Mac computer. 

Bernd Alheit
Community Expert
Community Expert
May 27, 2021

Don't open the file in a browser. Open it in Acrobat Reader.

Participant
October 8, 2021

I tried that on my Android device and it still will not work

Bernd Alheit
Community Expert
Community Expert
October 8, 2021

Use a Windows or Mac computer.