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ayesha_6050
Participant
February 21, 2025
Question

PDF Files not showing content when saved to computer

  • February 21, 2025
  • 2 replies
  • 403 views

I have saved a adobe PDF file in my computer, but when I open the file Explorer it say the your PDF viewer may not be able to display this type of document. However, the form just open fine with Adobe reader. I'm not sure if I upload the file to the specific location will it open with actual content or will it give the same error. Because it's an important form

 

 

 

2 replies

S_S
Community Manager
S_SCommunity Manager
Community Manager
June 9, 2025

Hi @ayesha_6050,

 

Hope you are doing well. Thanks for writing in, and sorry for the delayed response.

 

From the screenshot, it looks like you are working with a government or medical form. Is it correct?

If yes, such files would require the Acrobat Pro/ Reader desktop application on the device to be viewed or filled.

 

Due to its architecture, the file cannot be viewed on a web browser, but if the user has Acrobat (Pro or Reader) installed, viewing the file shouldn't be an issue.

 

Hope this clarifies your question.


Regards,
Souvik.

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 21, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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