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Participant
August 14, 2020
Question

PDF form 2D Barcode cannot generate on Mac, but generate on Windows

  • August 14, 2020
  • 1 reply
  • 570 views

The form in question is linked here:

https://files.hawaii.gov/tax/forms/2019/n11_f.pdf 

 

Somehow, when using Adobe Reader DC on Mac, the "PRINT FORM" button on the form ends up with "The document could not be printed." and "There were no pages selected to print." error messages when printing is attempted.  This works fine on Windows.  Please advice.

This topic has been closed for replies.

1 reply

gauravs43202023
Adobe Employee
Adobe Employee
August 16, 2020

Hello,

 

Please share the below details :-

 

- Acrobat version

- Mac OS version

 

Regards,

Gaurav

Toy5CAEAuthor
Participant
August 17, 2020

Hi Gaurav,

Adobe Acrobat Reader DC | Continuous Release | Version 2020.012.20041 

MacOS Sierra 10.12.6

 

Thanks,

Toy