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Nikolaos.
Nikolaos.
Inspiring
January 27, 2021
Question

PDF from LiveX´Cycle can not open in my pc....can open in all other Pcs..why?

  • January 27, 2021
  • 2 replies
  • 1147 views

Dynamic PDF was created with LiveCycle ES4.

After that safe it, with Acrobat Acrobat DC Pro (2015) as "PDF with extended reader functions" - "Activate additional tools ...".

So far so gut...

 

With all PCs I can open the PDF document and dynamically edit the text fields,

but not with my PC

 

I deleted and reinstalled Arcrobat Reader DC,

made all repairs ... but without success.

 

'Where can the problem be?

 

Thx in advance for any help.

 

Nikolaos.

This topic has been closed for replies.

2 replies

U
Uwe5ECE
Participant
February 2, 2021

Get exact the same problem like Nikolaos. 10 Users on a Windows Terminalserver. 9 Users can open a pdf which has been created by life cycle designer, 1 User got the error message (at first: info "no error" -in german "kein fehler"- with Button "ok" - comes twice, then "..if that message.."). Maybe a problem in the registry or some temp-files?

thx for any help or idea!

thomas

U
Uwe5ECE
Participant
March 2, 2021

After delete the tree "DC" in registry Computer\HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC it works!

    T
    Test Screen Name
    Legend
    January 27, 2021

    What exactly happens when you try?

    Nikolaos.
    Nikolaos.Author
    Inspiring
    January 27, 2021

    First opens a window with Info sign No error in German Kein Fehler..

    This windows open 2 times with click OK.

     

    Then the following text appears on the first page of the PDF document.

    Show only this page, even the document haves 2 pages.

     

    Text:

     

    It doesn't want to open the PDF file. Although I have opened this file in all the PCs I have tried so far (over 5) and can be edited without problems.

     

    Nikolaos.
    Nikolaos.Author
    Inspiring
    January 27, 2021

    Acrobat Reader DC is already deinstall and re install by me.

    The Version of Acrobat Reader DC is 2020.013.20074

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