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Patrice28265749ep0h
Participant
February 5, 2023
Answered

"PDF missing component" (QuickBooks) [locked]

  • February 5, 2023
  • 24 replies
  • 38158 views

Correct a "PDF missing component" error message after opening Quiockbooks Pro 2020 in Windows 11

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    Correct answer jane-e

    ​@amity65854158 

    Contact Intuit for QuickBooks issues. This is the Adobe Acrobat Reader forum.

    https://quickbooks.intuit.com/learn-support/en-us/

    Jane

    24 replies

    amity65854158
    Participant
    September 11, 2026

    I've been encountering QuickBooks Error 1904 while trying to install or update my QuickBooks software. This error is causing a lot of disruption in my work. Can you provide some troubleshooting solutions to fix this issue?

    jane-e
    Community Expert
    jane-eCommunity ExpertCorrect answer
    Community Expert
    September 11, 2026

    ​@amity65854158 

    Contact Intuit for QuickBooks issues. This is the Adobe Acrobat Reader forum.

    https://quickbooks.intuit.com/learn-support/en-us/

    Jane

    markhenryy995
    markhenryy995
    Participant
    May 29, 2026

    I tried contacting QuickBooks Payroll at (1-888-718-78  88) for assistance with payroll-related issues, hoping for a quick and reliable solution. However, the entire experience turned out to be frustrating and extremely time-consuming. From long wait times to delayed responses, resolving even simple payroll concerns became more stressful than expected. I was looking for efficient customer support to handle payroll errors, tax calculations, and employee payment issues, but the process lacked the smooth assistance I anticipated. For businesses that rely heavily on accurate payroll management, delays like these can seriously impact daily operations and productivity.

      Mark388042724iia
      Participant
      July 25, 2024

      I've been encountering QuickBooks Error 12029 while trying to update my QuickBooks software. This error is causing a lot of disruption in my work. Can you provide some troubleshooting solutions to fix this issue?

      John36679780ax6e
      Participant
      April 11, 2024

      I have several users who can no longer open Quickbooks Pay Stub PDFs.  

       

      They are password protected with user's last name and last 4 of their SSN, as is default.  

       

      Plenty, including me can still open no issue, but the problem is spreading like a cancer.  It occurs in 32 bit and 64 bit installs and different versions of Adobe Acrobat Pro.  

       

      Here is the crash report:

       

      <?xml version="1.0"?>
      <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
      <crashreport serviceVersion="14.0.0.202310260823_2e78abe" clientVersion="14.0.0.202310260823_2e78abe" applicationName="Adobe Acrobat" applicationVersion="24.001.20643" build="0" source="Windows-Client" crashType="n/a">
      <time year="2024" month="4" day="11" hour="12" minute="39" second="47" timeoffset="-360" timezone="Central Daylight Time"/>
      <user guid="2bcf7629-34f1-418d-aae0-e20e22718bbf"/>
      <system platform="Windows 10 Enterprise" osversion="10.0" osbuild="19044" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="15984" machine="Intel(R) Core(TM) i7-10610U CPU @ 1.80GHz" model="Intel64 Family 6 Model 142 Stepping 12" cpuCount="8" cpuType="8664" cpuFreq="2304 MHz" processorArchitecture="9"/>
      <gpu>
      <gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="2048 MB" caption="NVIDIA Quadro P520" description="NVIDIA Quadro P520" driverDate="20231101000000.000000-000" driverVersion="31.0.15.3777" videoModeDescription="2560 x 1440 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1D34&#38;SUBSYS_09A21028&#38;REV_A1&#92;4&#38;9EDEC3B&#38;0&#38;00E8" installedDisplayDrivers="nvldumdx.dll"/>
      <gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) UHD Graphics" description="Intel(R) UHD Graphics" driverDate="20221116000000.000000-000" driverVersion="31.0.101.2115" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_9B41&#38;SUBSYS_09A21028&#38;REV_02&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
      </gpu>
      <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x000000005FC851BE">
      <backtrace crashedThread="0">
      <thread index="0">
      <stackStatement index="0" address="0x000000005FC851BE" symbolname="AIDE::PixelPartInfo::PixelPartInfo"/>
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      <stackStatement index="41" address="0x000000005E862937" symbolname="AcroWinMainSandbox"/>
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      <stackStatement index="47" address="0x00007FF960307344" symbolname="unknown"/>
      <stackStatement index="48" address="0x00007FF9605E26B1" symbolname="unknown"/>
      </thread>
      </backtrace>
      <registerSet>
      <register name="RAX" value="0x0000000000000000"/>
      <register name="RBX" value="0x000000006166E600"/>
      <register name="RCX" value="0x000000000000000F"/>
      <register name="RDX" value="0x0000000000000000"/>
      <register name="RSI" value="0x000000006166E6C8"/>
      <register name="RDI" value="0x00000000611CFDA0"/>
      <register name="RSP" value="0x000000062AAFAC00"/>
      <register name="RBP" value="0x000000062AAFAC69"/>
      <register name="RIP" value="0x000000005FC851BE"/>
      <register name="EFL" value="0x0000000000010202"/>
      <register name="LastExceptionToRip" value="0x0000000000000000"/>
      <register name="LastExceptionFromRip" value="0x0000000000000000"/>
      </registerSet>

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      <binaryImage start="0x00007FF955AE0000" end="0x00007FF955AEB000" path="winnsi.dll"/>
      <binaryImage start="0x00007FF957330000" end="0x00007FF957347000" path="dhcpcsvc6.DLL"/>
      <binaryImage start="0x00007FF957310000" end="0x00007FF95732D000" path="dhcpcsvc.dll"/>
      <binaryImage start="0x000000005B6A0000" end="0x000000005B6E5000" path="adobe\IA32.api"/>
      <binaryImage start="0x00007FF94F0E0000" end="0x00007FF94F5B6000" path="wininet.dll"/>
      <binaryImage start="0x00007FF951330000" end="0x00007FF951347000" path="ondemandconnroutehelper.dll"/>
      <binaryImage start="0x00007FF8ACB50000" end="0x00007FF8ACE18000" path="adobe\LogSession.dll"/>
      <binaryImage start="0x00007FF8BE2F0000" end="0x00007FF8BE499000" path="adobe\AcroDunamis.dll"/>
      </binaryImageSet>
      <dumpType>
      Mini
      </dumpType>
      <hbLogSessionDllStatus>

      </hbLogSessionDllStatus>
      </crash>

      <sessionId>
      00000000-0000-0000-0000-000000000000
      </sessionId>
      <dunamisConfigGuid>
      30bf5565-ab10-474a-b541-b39e24dfbe2c
      </dunamisConfigGuid>
      </crashreport>

        sprinklr-integration-user
        Inspiring
        April 18, 2024

        Hi there

         

        Hope you are doing well and thanks for reaching out.

         

        Would you mind going through the correct answers marked in the similar discussion https://adobe.ly/3vY6Pes and see if that works for you.

         

        Let us know how it goes.

         

        ~Amal

        Emma36259767nczz
        Participant
        March 22, 2024

        I am receiving a warning when I attempt to save a PDF from Quickbooks. The error message reads "Wuickbooks can't compelte the current action due to a missing component". I am running on Windows 10 and am using the Quickbooks premier non-profit edition. I was not having this problem until we updated to Quickbooks online.

        Amal.
        Amal.
        Legend
        April 1, 2024

        Hi there

         

        Hope you are doing well and thanks for reaching out.

         

        Please go through the correct answer marked in the similar discussion: https://adobe.ly/3vrOnuH and see if that works.

         

        Let us know how it goes.

         

        ~Amal

        Markwilliams
        Participant
        January 4, 2024

        Recently, I encountered the error message that states, “QuickBooks Detected that a Component Required to Create PDF is Missing Issue,” when trying to print documents and reports. QuickBooks continuously displayed this error message every time I tried to run this operation.

          sprinklr-integration-user
          Inspiring
          January 4, 2024

          Hi @Markwilliams

           

          Hope you are doing well and thanks for reaching out. 

           

          Please go through the correct answer marked in the similar discussion (https://adobe.ly/48lBYGO) and see if that works for you.

           


          ~Amal

          Christopher Dibble LLC
          Participant
          August 31, 2023

          This worked for me!

          From Fiat Lux – ASIA - To resolve the issue, search at the bottom of your Windows 11 screen for "run." Then ope the "Run App" that came up under your search and typed "optionalfeatures" into the Run App. A "Windows Features" window then open and scroll down to "Microsoft XPS Document Writer" and check the box next to it. I then pressed "OK". You should be able to start creating PDF Invoices again. 

           

          I had to restart my computer to get it to work. But it worked for me! Thanks Fiat Lux Asia

           

          https://quickbooks.intuit.com/learn-support/user/viewprofilepage/user-id/800875

            intoit12345
            Participant
            October 5, 2023

            Thnks! It work for me.

            Patrice28265749ep0hAuthor
            Participant
            February 13, 2023

            I have a brand new Dell computer with the Windows 11 operating system and Adobe is very much up to date.  I'm not getting the error message when trying to open a PDF.

            I'm getting the error message after opening the Quickbooks program.

            Patrice

            P

              arthur2982123626g3
              Participant
              May 10, 2023

              Thanks for reaching out!

               

              Based on the information you've provided, it sounds like you're encountering a "Missing PDF Component" error when trying to print from QuickBooks. This error can occur when the necessary components for printing to PDF are missing or damaged.

               

              To resolve this issue, I suggest checking out the following article: Fix QuickBooks Missing PDF Component. It provides step-by-step instructions on how to resolve the "Missing PDF Component" error in QuickBooks.

               

              In the meantime, you may also want to try updating QuickBooks to the latest version and ensuring that your printer drivers are up to date.

               

              I hope this helps! Let me know if you have any further questions.

              AkanchhaS8194121
              AkanchhaS8194121
              Legend
              February 7, 2023

              Hi @Patrice28265749ep0h 

               

              Thanks for reaching out.

              We assume you are getting this error while opening a PDF in QuickBooks Pro. Is that right?

              Would you mind confirming the exact version of Acrobat Reader you have installed on your machine?

              Please check the following update:

              1. Upgrade QuickBooks Desktop to the Current Release.
              2. Update  Adobe Acrobat Reader 

                Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting)

                To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

              3.  If that doesn't work, then, 

                Run this cleaner tool to remove the existing installer and application’s file traces:

                https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html 

                Download the Acrobat Reader installer from here: https://get.adobe.com/reader/enterprise/

               

              Let us know if that helps. 

               

              Thanks,

              Akanchha 

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