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PerBjerg
Participating Frequently
Jun 18, 2020 7:32 AM UTC
Question

PDF opened in Explorer will not print

When opening a PDF in Internet Explorer with the Reader plugin I can no longer open the print dialogue.

The error has started after the latest windows update.

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8 replies

Participating Frequently
Jul 6, 2020 6:12 AM UTC

I think updating Acrobat Reader DC to the latest version may resolve the issue.

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PerBjerg
PerBjergAuthor
Participating Frequently
Jun 1, 2021 6:06 AM UTC

We are having increasing number of users having this issue. They are all running the latest version ov Reader DC.

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PerBjerg
PerBjergAuthor
Participating Frequently
Jun 1, 2021 6:07 AM UTC

I have reports of having trouble using Windows version 2004 and 20H2.

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PerBjerg
PerBjergAuthor
Participating Frequently
Jul 6, 2020 5:48 AM UTC

How do I elevate this issue to development?

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Dov Isaacs
Legend
Jul 6, 2020 6:13 AM UTC
- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
PerBjerg
PerBjergAuthor
Participating Frequently
Jun 23, 2020 6:40 AM UTC

BTW: We are using version 20.009.20067 of Acrobat Reader DC.

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Participant
Jun 22, 2020 5:50 PM UTC

Have a few dozen computers experiencing the same problem. Unistalling the latest Win10 updates did not resolve.

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PerBjerg
PerBjergAuthor
Participating Frequently
Jun 22, 2020 6:19 AM UTC

We have several Win10 computers. When they update to latest Win10 there is no longer any response when pushing print button og Ctrl+P.

Does anyone have an idea of what to do?

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