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Participant
Aug 25, 2020 8:40 PM UTC
Answered

PDF preview not working in Explorer

My PDF Viewer in Explorer stopped working a few weeks ago.  I have tried the following troubleshooting steps & they have not worked 1) Preview pane in Explorer turned on/off 2) Adobe reader "Enable PDF thumbnails previews" unchecked & re-checked.  3) uninstall/re-install  Adobe reader. 4) went to Adobe program file setting & selected run in "compatibility mode" forWindow 8.  5) prayed...

 

Nothing has worked - Anyone have any other suggestions?

WesWooHooCorrect answer
Participant
Feb 22, 2025 4:26 PM UTC

If you're in Windows 10 with this (I've been frustrated for months with this), if previews work INSIDE Acrobat but not in Explorer.
There was a Microsoft thread about this and the solution was to load Microsoft PowerToys.  There is an option under File Explorer Add-ons to enable PDF previews!  It actually worked for me.  Apologies to Adobe for all of my angry rants (on this issue).  Good Luck everyone

I get paid to read other people's user manuals

18 replies

Participant
Sep 14, 2020 4:50 PM UTC

Same problem here.  Preview of pdf files doesn't work in either File Explorer or with a third party file manager I have been using.

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