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Participant
October 5, 2018
Answered

PDF Printing Issue

  • October 5, 2018
  • 1 reply
  • 691 views

Hi Support,

We are unable to print the images in the PDF format file. After printed, the area which image should print is empty.


It is all happen in US, UK and SG offices, and i believe it is not printer issue.

Could you let me know how do we solve this?

Regards,

Francis

    This topic has been closed for replies.
    Correct answer Vishal@PDF

    Francis.Lai

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for the Acrobat/Reader print issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -Vishal

    1 reply

    Vishal@PDFCorrect answer
    Adobe Employee
    October 8, 2018

    Francis.Lai

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for the Acrobat/Reader print issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -Vishal

    Participant
    October 9, 2018

    Hi Support,

    This is all works fine now.


    ThanksFrancis