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Participant
July 15, 2025
Question

PDF Printing Unresponsive

  • July 15, 2025
  • 1 reply
  • 353 views

When I select the print function on an open PDF, Adobe becomes unresponsive. I have uninstalled and reinstalled several times, updated my computer, and tried many different documents. 

Any solutions?

1 reply

creative explorer
Community Expert
Community Expert
July 15, 2025

@lynette_7373 after multiple reinstalls and updates., you might also consider updating your printer drivers directly from the manufacturer's website or, as a temporary diagnostic step, disabling "Enhanced Security" or "Protected Mode at startup" within Acrobat's Preferences (Edit > Preferences > Security (Enhanced)), but remember to re-enable security settings after testing.

m
Meenakshi_Negi
Legend
July 16, 2025

Hi lynette_7373,

 

Thank you for reaching out, and sorry about the trouble caused.

 

As the application becomes unresponsive, please try the troubleshooting steps suggested in the following help document: https://adobe.ly/454wZLc

 

You may also try reinstalling the application using the steps suggested below: 

-Remove the application and run the cleaner tool (https://adobe.ly/4lxdhxK).
-Reboot the machine
-Install Adobe Acrobat Reader from the following page: https://adobe.ly/4f1fBKY.

 

Try updating the printer driver as well. Please also go through the following help document to update the printer drivers: https://adobe.ly/44waZc6

 

If you are still experiencing the issue, please check if it happens when printing a particular file or a file from a specific location. Also, could you share the Acrobat and OS version numbers you use on the machine? 

 

Feel free to let us know if you have any questions or need help.

 

Thanks,

Meenakshi

Participant
July 18, 2025

I've tried all of your suggestions to no avail. Any other suggestions?