PDF Reader Filled Black Text wont Print Black

Forum|Forum|1 year ago
May 11, 2024
2 replies
340 views

I am using Acrobat Reader 2024.002.20736 (64Bit) on Win10 to "Fill and Sign" an Australian Tax Office (ATO) Company Tax Return PDF. The ATO requires that the filled text fields be in B:ACK. And indeed they are in black as seen on the screen.

But printing to my Brother MFC-L3760CDW the added filled-in Black text always prints the same colour as surrounding nearby (fixed) text, an orange colour. Other Black objects on the page (e.g. bar-code) print black okay, just not the Fill & Sign text

I have tried multiple options in the print screens, cannot get it to print the added field text black as it appears on the screen. Any ideas ?

Print and prepress

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JR Boulay

Community Expert

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe

Amal.

Legend

Hi there

Hope you are doing well and thanks for reaching out.

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

Update the application to the recent version 24.02.20759 . Go to Help > Check for updates and reboot the computer once.

Also try to print the PDF as an image. Go to Print > Advanced > Print as image and see if that works.

You may also check for any pending/missing updates for the printer driver and firmware and try updating them and see if that helps.

~Amal

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