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darrend15053025
Participant
July 13, 2017
Question

PDF's won't open on my Mac

  • July 13, 2017
  • 1 reply
  • 19116 views

Hi,

My adobe acrobat reader DC program opens when I double click my  pdf but after the program opens the pdf doesn't show up.

I can see it if I click view full screen but that only lets me look at it.  I can no longer fill out forms or anything else.  I brought it to the apple store to see if they could fix it on my MacBook Pro but they couldn't figure it out either.

I deleted the program and then reinstalled it and still nothing.

Please help!!!

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1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
July 20, 2017

Hi darrend15053025,

Sorry for the delay in response.

As you said when you open the PDF it does not show up, please try the troubleshooting steps provided in this thread: Unable to View PDF's Other Than Full Screen Mac

Check if this works for you.

Also, try the troubleshooting steps provided here: Can't open PDF

Let us know how it goes.

If you still experience the issue, let us know the dot version of Adobe Acrobat Reader DC installed on your Mac.

Also, share the Mac OS version.

Let us know if you need any help.

We will be waiting for your response.

Thanks,

Meenakshi

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