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kjhmcc
kjhmcc
Inspiring
November 10, 2017
Answered

PDF signature photo is awful

  • November 10, 2017
  • 4 replies
  • 10962 views

Just within the past two days I now have to use an upgraded version of PDF that is forcing me to create a new signature. When I take and use a new photo of my signature, it looks terrible on the document, including a shaded area behind my name. In the previous version of PDF all I had to do was click on the drop down and select my signature which had a transparent background and looked great on the document. What happened????

    Correct answer courtneylorenne

    Hello Courtneylorenne,

    Sorry for the delayed response and inconvenience caused. I have sent you a private message and an email to the email id through which you are logged in to Adobe forums, please check your email inbox.

    Regards,

    Anand Sri.


    Thank you for your response, Anand. This problem appears to have corrected itself, as I'm not longer experiencing the low-quality signatures.

    4 replies

    S
    skylarsouthard
    Participant
    November 29, 2023

    Figured it out: don't use the Acrobat app on the computer. Delete the signature on the app. Navigate to the web version of Acrobat and re-upload. https://acrobat.adobe.com/link/home/

      S
      skylarsouthard
      Participant
      November 29, 2023

      After doing that, you can continue to use the application on the computer

      C
      Carla at KAR
      Participating Frequently
      January 31, 2019

      This question has not been answered... It seems to have corrected itself which is what the person responded and is selected as the "Correct Answer".... wait for it to correct itself?

        S
        skylarsouthard
        Participant
        November 29, 2023

        check out my fix

        C
        Carla at KAR
        Participating Frequently
        January 15, 2019

        I don't see an answer to this. You private messaged someone above. I too am having the same issue... Signature image with poor resolution... I've placed .png, .tif, .jpg all at various resolutions trying to solve this and they all look exactly the same - FUZZZZZY

        I'm on a mac running Mojave 10.14.2 with Acrobat Pro DC 2019.010.20069.

          AnandSri
          AnandSri
          Legend
          December 13, 2017

          Hello kjhmcc

          Sorry for the delay in response to your query and apologize for the inconvenience caused. Please check for any pending updates of Adobe Reader from Help menu>Check for updates. You may also repair the installation files of Reader from Help menu>Repair installation(only for Windows).

          You may also refer to Bad quality in signature inserted through Adobe Reader DC (Sign and Send PDFs)

          Using Acrobat Reader DC Fill & Sign

          If the issue persists, please share the following details:

          Let us know how it goes.

          Regards,

          Anand Sri.

          courtneylorenne
          courtneylorenne
          Participant
          April 16, 2018

          Hello! This problem has not been fixed. Signature images imported into Acrobat are all coming in as low-resolution. I have attempted importing as PNG, TIF and JPG, all with original dpi of 300, and the result is the same.

          I am on a Mac running High Sierra version 10.13.4. As I was working on Acrobat DC, I attempted to revert to Acrobat XI and the problem still exists, though I have never had this issue before.

          As a workaround, I ended up adding the signature manually in Illustrator, but this is definitely an inconvenience and not something I'll be able to do at all times.

          Can you please advise on what is happening here and how to fix it?

          Thank you!

          AnandSri
          AnandSri
          Legend
          April 26, 2018

          Hello Courtneylorenne,

          Sorry for the delayed response and inconvenience caused. I have sent you a private message and an email to the email id through which you are logged in to Adobe forums, please check your email inbox.

          Regards,

          Anand Sri.

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