PDF Thumbnails Preview is unclickable Grayed out

Forum|Forum|1 year ago
October 10, 2024
2 replies
1573 views

Hello Guys,

I have a issue with Adobe Acrobat Reader I would like to enable pdf preview thumbnails but its grayed out and not click able I repair installation, check for update, uninstall reinstall still that option is grayed out can someone help why its like that I have surfacepro 64bit os windows ARM chipset.

looking for a solution for this please thanks

JR Boulay

Community Expert

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe

L

libitbear2025

Participant

Did you ever have this problem corrected. I am now having the same issue. Any help will be appreciated.

K

KenH13

Participant

Having same issue, any fixes yet?

AnandSri

Legend

Hello!

I hope you're doing well, and we apologize for the delayed response and the trouble.

Are you still experiencing this issue with the latest version of the app? Please ensure you have installed the latest build from the Menu (Win)/Acrobat (Mac) > Check for updates, install any pending updates and reboot the device.

See this article to learn more about enabling the thumbnail preview: https://adobe.ly/3EZbwsz

Thanks,

Anand Sri.

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