Skip to main content
Participant
November 28, 2016
Answered

PDF to word conversion

  • November 28, 2016
  • 1 reply
  • 2111 views

Hi, I have the Adobe Export PDF, Annual‎ package which I use constantly to convert PDF's to Word documents and in the last as soon as I begin the process, I get an error message.   My account is up to date and not due again till August 2017.  I use Windows 7.

Any thoughts would be appreciated....Thankyou

    This topic has been closed for replies.
    Correct answer maureenb10496050

    What version of Reader do you have?

    Can you go to https://cloud.acrobat.com/ , log in and convert that way?


    thanks for your help so far.  

    this is the version of reader I have..."C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe"

    I took your advice and was able to convert using the above link...thank you so much for that suggestion.Saved the day! 

    1 reply

    ~graffiti
    Legend
    November 28, 2016

    And that error message would be?

    Participant
    November 28, 2016

    Hi, the file tries to convert, spins a couple of times as tho conversion is taking place, then says " an error occurred while trying to access this service"

    ~graffiti
    Legend
    November 28, 2016

    What version of Reader do you have?

    Can you go to https://cloud.acrobat.com/ , log in and convert that way?