Skip to main content
kyliem4789480
kyliem4789480
Participant
July 18, 2018
Question

PDF viewer not able to display document

  • July 18, 2018
  • 2 replies
  • 7541 views

Please help! I am trying to download a file and am getting the following error message:

If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.

I have downloaded and updated Adobe reader with no luck.

Really need to get these forms downloaded and filled in! Please help!

    This topic has been closed for replies.

    2 replies

    L
    LCOLYER
    Participant
    October 29, 2019

    I was having the same problem.  This is my solution.   Save attachment to desktop.   Right click, properties and see on the general tab what program is trying to open the attachment.   Mine was set to Microsoft Edge.  I changed to oepn with Adobe Acrobat Reader and the file will now open. 

      C
      carla.kent@mater.org.au
      Participant
      June 2, 2020

      This has worked well for me, but does anyone know if there is away to force the file to always open in reader, or change the default?

       

      Bernd Alheit
      Community Expert
      Bernd AlheitCommunity Expert
      Community Expert
      July 18, 2018

      Read this:

      PDF won’t display. Please wait …

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices