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obispadoo14217066
Participant
March 8, 2018
Question

Pérdida de licencia

Buenos días, al actualizar adobe reader ha desaparecido la licencia y ahora tengo el programa de versión gratuita y no tengo la licencia... cómo es posible??

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    13 replies

    Test Screen Name
    Legend
    March 8, 2018

    Ok, now please check what software you have today. Is it Acrobat Pro, Acrobat Reader or Acrobat Standard? Please go to ABOUT in the HELP menu to check what the software is called.

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      Test Screen Name
      Legend
      March 8, 2018

      What software did you have EXACTLY?

      Are you on Mac or Windows?

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      obispadoo14217066Author
      Participant
      March 8, 2018

      Gracias por responder...

      Tenía el adobe acrobat pro, en windows 8.1

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        Test Screen Name
        Legend
        March 8, 2018

        Adobe Reader/Acrobat Reader is always free, never has a paid license. So I think you used to have Acrobat Pro or Acrobat Standard, and you instead installed Reader. Reinstall what you paid for.

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          obispadoo14217066Author
          Participant
          March 8, 2018

          Me pidió actualizar y por lo visto, me sobreescribió el software... eso no debía ocurrir... ahora no tengo la licencia

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