Permissions Password

Forum|Forum|9 years ago
February 25, 2017
4 replies
22649 views

Hi, I'm trying to Edit a PDF in Adobe Reader and a window popped up asking for my Permissions Password. When I enter my Adobe password, it's saying that the password is incorrect so it won't allow me to edit at all. The only password I created was for Adobe so I have no idea what this Permissions Password is. Does anyone know how I can recover it or bypass this?

Thanks!

Correct answer elisseeducation

Hi Lisa, just to confirm. A permissions password is issued by the provider of the document to ensure the protection of their content. This password is created from their end and not associated to ADOBE. There are multiple tools that allow people to password protect their documents.

You will need to contact the issuer of the document to unlock the permission.

I hope this helps.

P

Puneet5FA7

Participant

Pk

C

Chrsitian

Known Participant

I have similar issues. I have created photo PDFs which I always was able to save as JPGs and thus have access to my photos. That was on a computer with Windows 7, now I have Windows 10 and I can not save my own PDFs as jpgs because I do not have the Permission Password, which I never set in the first place.

try67

Community Expert

How did you create the PDF file, originally?

E

elisseeducationCorrect answer

Participant

Hi Lisa, just to confirm. A permissions password is issued by the provider of the document to ensure the protection of their content. This password is created from their end and not associated to ADOBE. There are multiple tools that allow people to password protect their documents.

You will need to contact the issuer of the document to unlock the permission.

I hope this helps.

S

Sean3190

Participant

Hi,

I have been receiving my monthly payslip in a password protected pdf for a couple of years.

It is the same password each time.

Up until I installed Adobe Pro, I was able to open the pdfs using my password, turn off the password and then save the file without the password.

I now try to do this and it is requesting that I input a Permission Password in order to select "No Security" on the file.

The password I use to open the file is not being accepted as the Permission Password.

This is making no sense to me. I have contacted the company that issue the pdfs and they have not set any password other than the one I need to open the file.

In order to create a password free version of the file, I now need to open the pdf using the password, then export it to Word, then resave it as a pdf.

This is an incredibly frustrustrating process given it was a click of the button for me up until last month.

Please advise. Thanks.

Regards,

Seán.

try67

Community Expert

It makes complete sense. It is common practice to use different passwords to open the file and to edit it, in order to prevent someone from removing the protection, like you're attempting to do. The people you spoke with were wrong. They are applying two types of password and are unlikely to give you the permissions one. Doing so would be negate the logic behind securing the file in the first place.