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Forum|Forum|7 years ago
December 18, 2018
4 replies
5190 views

Why will Adobe not open this PDF

Here is the link Reader is failing to open.

https://www.gsa.gov/Forms/TrackForm/32816

It works on a p.c.

The above message appears on Apple IOS devices.

Saving the file to the iOS device or cloud and opening with reader results in the same message.

“Please wait...

If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.

You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download.

For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.

Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

This topic has been closed for replies.

~graffiti

Legend

It's just that the iOS versions don't have all the bells and whistles of the standard desktop version. Keeps them a lot leaner. Certain options aren't available for iOS not because something was deliberately disabled, it just wasn't added maybe because of the size of the app that would be required or maybe because of limitations to the iOS itself.

D

dand78486484Author

Participant

I understand your logic.

However since other PDF files work just fine, it does not make sense.

~graffiti

Legend

Forms take more resources than static pdf files. For your basic, everyday pdf file with no extras, the mobile version works fine as you can see. To make form filling work would require a bigger app with more ability.

D

dand78486484Author

Participant

So you mean that this Adobe created PDF has some sort of settings that make it un readable on an iOS device?

Or is a deliberate disabling of features that work for all other PDF files on an iOS device?

Other PDF files still work on iOS device.

D

dand78486484Author

Participant

Is there no other way to get answers to Acrobat problems?

The question was ”how to download and open a PDF on mobile devices running iOS not can I open an a computer.

Still waiting for an answer.

~graffiti

Legend

dand78486484 wrote
The question was ”how to download and open a PDF on mobile devices running iOS not can I open an a computer.
Still waiting for an answer.

No. Not on mobile devices for that type of form. You need to open in the standard desktop version of the free Reader software.