pop up

Forum|Forum|7 years ago
November 19, 2018
4 replies
431 views

I keep getting a pop-up every single time I open a pdf. I have purchAsed aDOBE EXPORT. and I AM STILL GETTING THE POP-UP. THIS HAS BEEN GOING ON FOR MORE THAN A MONTH

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AnandSri

Legend

Hi All,

I am sorry for the delayed response and inconvenience caused, as the per the issue description, it seems that you are getting the start tour pop up, if yes, please refer and try the suggestion from the following help article How do you get rid of the pop up screen you your new adobe reader DC 2019 edition.

Let us know if you have a different query and to post a screenshot, please refer to the help article https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

We're here to help, just need more info.

Regards,

Anand Sri.

T

Test Screen Name

Legend

You can't attach images, but we're on the same page now.

It didn't hang around for me. Did you try closing it with the "X"?