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defaultsjhmn2wpbgof
Participant
January 15, 2024
Answered

´Preparing the Document for Reading´?? iT WONT STOP!

  • January 15, 2024
  • 2 replies
  • 25526 views

Hi,

Everytime I open a PDF I get the message saying ´Preparing the Document for Reading´ and it freezes my screen. The files arent even that big. 500kb to 3mb. Ive goolged the fix and all I can find is the following:

 

1. Go to Edit > Preferences > Reading.

2. Under "Screen Reader Options" select "Only read the currently visible pages".

 

This only for that one document and as soon as I open another email with an attachmeent the same thing happens???  It doesnt seem to save it as default?

 

I´ve opened Acrobat Reader and I have the latest version, (2023. 008. 20458) no updates available, continuous release and using a new Lenovo laptop with Windows 10. 

 

What can I do?

 

[Moderator moved the thread to the correct forum]

    Correct answer JustTryingToHelp

    I believe that the screen reader option must have accidentally been turned on. I found the setting in the application preferences under "Reading".  I just set the " Page vs Document" option as "Do not read the document".  It seemed to clear up this issue I was having.

     

    2 replies

    D
    Diana36993022mu2b
    Participant
    April 27, 2024

    I have the same problem.  Is there a fix?

      J
      JustTryingToHelpCorrect answer
      Participant
      June 28, 2024

      I believe that the screen reader option must have accidentally been turned on. I found the setting in the application preferences under "Reading".  I just set the " Page vs Document" option as "Do not read the document".  It seemed to clear up this issue I was having.

       

        N
        nicholas_1065
        Participant
        December 18, 2024

        thank you you are a good person, u a real one for that 

        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        January 15, 2024

        What is your OS and version?

        ABAMBO | Hard- and Software Engineer | Photographer
        D
        defaultsjhmn2wpbgofAuthor
        Participant
        January 22, 2024

        I use a windows 10 laptop, automatic updates for microsoft 365 so current version of all applications and my adobe is up to date with current version. What other info can I provide?

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