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A
Agi281177529c0j
Participant
February 6, 2023
Question

Prevent automatic update from Adobe Reader 32bit to 64bit

  • February 6, 2023
  • 1 reply
  • 1007 views

When you install Adobe Reader 32 bit on a 64 bit operating system computer, it is always automatically updated to Reader 64 bit. Is there any way to stop it from updating to 64 bit. Regrisiter and msconfig settings unfortunately without success.

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1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
February 7, 2023

Hi @Agi281177529c0j 

 

Thanks for reaching out.

To stop the Acrobat Reader 32-bit application from automatically upgrading to the 64-bit version, create the following registry key before the first launch of the application: https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html 

 

Let us know if this helps.

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

 

Thanks,

Akanchha

A
Agi281177529c0jAuthor
Participant
February 14, 2023

Thank you for the message. I'm sorry, this is where the development team needs to take care and release a new update or tool accordingly. Change regristy is not useful if it affects multiple users. If 64bit Adobe Reader supports 32bit Outlook, then there is no problem. But unfortunately it works only with 32Bit Adobe Reader. It would be really great if always stays on 32Bit version as it was installed at the beginning. Otherwise you don't need to support 32Bit version at all.

AkanchhaS8194121
AkanchhaS8194121
Legend
March 3, 2023

Your feedback is most welcome!

We'd suggest you share your feedback with our engineering team by filling out this form: https://www.adobe.com/products/wishform.html 

 

Thanks,

Akanchha

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