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A
Anonymous
March 10, 2020
Question

Previewing PDF in Outlook shows Form Filled Out But...

  • March 10, 2020
  • 2 replies
  • 8652 views

My boss has a PDF Form that she needs printed out. The Form is filled out when we look at it through Outlook's Preview but when we open in through Adobe Acrobat, the form is not filled out and almost every field is empty. Printing the form from Outlook also has it blank. How do I fix this?

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    2 replies

    G
    Gadobe?
    Participant
    July 8, 2020

    Try this:

    Steps to resolve:
    1. Open the document in Adobe Acrobat
    2. In Adobe, go to "Edit" then select "Preferences..."
    3. In the "Preferences" window, select the Category "Forms" to see the Form options
    4. Look in the section "Highlight Color" and uncheck the box for "Show border hover color for fields"
    5. Check to see if the information is showing now
      N
      newfinch
      Participant
      August 4, 2020

      I made an account to say thank you. I encountered this same issue and your easy to follow instructions did the trick.

       

      Thanks again!

      ~graffiti
      ~graffiti
      Legend
      March 10, 2020

      More than likely, the form was filled out using a non-Adobe product (Like Mac Preview for instance) and is basically corrupt. If you have Mac Preview or whatever app the person used to fill it out, you may be able to get to the information if you use that.

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