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zakiaw10230411
Participant
February 6, 2017
Question

printing

  • February 6, 2017
  • 1 reply
  • 268 views

I have a Brother printer.  When I received a PDF in the past, I was able to print it out.  Now, when I try it doesn't print, and I get an error message saying 'the document cannot be printed', and 'there were no pages selected to print'.  Please help.

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    1 reply

    sb116
    Participating Frequently
    February 6, 2017

    Hi Zakiaw10230411,

    Please try the repair installation of the application from the Help menu and make sure you have the latest version of Reader DC.

    Also, just for testing purpose, try turning of the Protected mode and see if it works fine and then enable it back.

    If none of this helps, try the uninstalling and reinstalling the application.

    Thanks,

    Supriya

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