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siannat37769936
Participant
August 15, 2018
Answered

Printing

  • August 15, 2018
  • 1 reply
  • 463 views

I cannot print from my Adobe Reader and I can't figure out why. It says it's "allowed", but it never works. HELP PLEASE

    This topic has been closed for replies.
    Correct answer AnandSri

    Hi Siannat,

    We're sorry for the trouble you had while printing a PDF from Adobe Reader, please sign out from Adobe Reader, reboot the machine, sign back in Adobe Reader and try printing any PDF.

    As you mentioned that the PDF does not have any printing restrictions, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader and try printing.

    Try printing any PDF as an Image, for steps, please refer to the Adobe article Print PDF as image | Adobe Acrobat, Reader

    You can also refer and try the suggestions from Troubleshoot PDF printing in Acrobat and Reader

    Make sure that you have the latest printer driver/firmware installed.

    Are you not able to print all the PDF files or one specific PDF? Is it a Mac or Windows machine and what is the OS version?

    What is the current dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    August 15, 2018

    Hi Siannat,

    We're sorry for the trouble you had while printing a PDF from Adobe Reader, please sign out from Adobe Reader, reboot the machine, sign back in Adobe Reader and try printing any PDF.

    As you mentioned that the PDF does not have any printing restrictions, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader and try printing.

    Try printing any PDF as an Image, for steps, please refer to the Adobe article Print PDF as image | Adobe Acrobat, Reader

    You can also refer and try the suggestions from Troubleshoot PDF printing in Acrobat and Reader

    Make sure that you have the latest printer driver/firmware installed.

    Are you not able to print all the PDF files or one specific PDF? Is it a Mac or Windows machine and what is the OS version?

    What is the current dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

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