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January 31, 2019
Answered

printing issue

  • January 31, 2019
  • 1 reply
  • 504 views

When I try to print a pdf show the following message "there were no pages selected to print".

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi j_ivan,

We apologize for the delay in response. Hoping that you have got this issue resolved by now and managed to print the document successfully.

If you are still struggling with the same error, then you may try the following troubleshooting steps-

1-

Open Acrobat/Reader>run "Repair Installation" under the Help menu.

2-

Try "Print as image" option to print PDF.

Open print window, go to Advanced tab and check the box for "Print as Image".

The click OK at the bottom and then print.

3-

  • Open up Acrobat’s (or Reader’s) preferences (Edit>Preferences or Edit>Preferences>General), then select the “Security (Enhanced)” category.
  • Now deselect the setting “Enable Protected Mode at Startup” and restart the application.
  • If this does not work, try to set “Protected View” to “Off”.

Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.

Hope this helps.

Thanks,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
May 1, 2019

Hi j_ivan,

We apologize for the delay in response. Hoping that you have got this issue resolved by now and managed to print the document successfully.

If you are still struggling with the same error, then you may try the following troubleshooting steps-

1-

Open Acrobat/Reader>run "Repair Installation" under the Help menu.

2-

Try "Print as image" option to print PDF.

Open print window, go to Advanced tab and check the box for "Print as Image".

The click OK at the bottom and then print.

3-

  • Open up Acrobat’s (or Reader’s) preferences (Edit>Preferences or Edit>Preferences>General), then select the “Security (Enhanced)” category.
  • Now deselect the setting “Enable Protected Mode at Startup” and restart the application.
  • If this does not work, try to set “Protected View” to “Off”.

Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.

Hope this helps.

Thanks,

Akanchha