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robertb29613108
Participant
May 9, 2018
Question

printing .pdf's

  • May 9, 2018
  • 0 replies
  • 173 views

I have used Acrobat for many years, but all of a sudden I find I am unable to print .pdf files from various sources.  When the print screen comes up it seems to default to sending a fax (it is an HP multipurpose print/copy/scan/fax machine) and whatever printer I select from the dropdown box it ignores and reverts to the fax output.

I have checked the default printer settings on the system;  I have uninstalled and re-installed Acrobat DC (the free version): but all to no avail.

Until a few weeks ago it was working perfectly.  What has changed and how can I fix it?

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