Printing problem

Question

I have a problem with printing .pdf from Acrobat Reader. The printer starts to print an endless number of pages with two or three lines on top , with only symbols.

I have a Macbook Air M2 and the printer is a Samsung M288. I have uninstalled and installed the software for both the printer and Acrobat Reader.

When I print from my iphone it works well.

Hoping for some help/. Per

AkanchhaS8194121 · Answer

Hi @Perww

Sorry to hear about the trouble caused.

Is it possible for you to share the screenshot of the output file?

When you give the print command, does it display the same lines in the print preview, or does the preview look clear?

Try printing any other file than a PDF, like Word or ppt. Same result?
Give it a try by Open file>print>advanced >Print to File OR File >Print> Print in grayscale
Also, update the Acrobat to the recent version: 23.003.20215

https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

Thanks,

Akanchha

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