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Participating Frequently
March 3, 2024
Question

Printing separate back-to-backs getting stuck in queue

  • March 3, 2024
  • 1 reply
  • 314 views

For the kast several months I've been having a problem when I attempt to print separate dense back-to-back PDF files. The first one prints with no problems. however, the next one gets stuck in the queue. It may print a few mins later, but, usually I have to clear the queue. I'm using W11 and a HP 8025 printer attached by a USB printer cable. W11, the HP printer, and Adobe Reader are all current with updates etc. I've run every diagnostic availabe and they all tell me I have no issues. I contacted MS support and they said to try a different PDF printing app. I tried the Firefox embedded PDF app and there was no difference, hwoever, when I tried the Chrome embedded PDF printer app I had no issues. I printed separate files with not hang ups. I would mention that if I download a multipage file, all at once, I have no issues. All pages print without interruption. At this point I can only conclude there is some issue with the Adobe Reader software, I look forward to anyone's comments. Thanks

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1 reply

kglad
Community Expert
Community Expert
March 3, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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