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Participant
March 22, 2017
Question

Printing to Color Printer comes out Blank

  • March 22, 2017
  • 1 reply
  • 399 views

For some reason on this one computer when I try to print out in color to our "RICOH MP C6003" the pages come out blank. If I try to print out images or test pages or anything else it works, just not on Adobe Reader. I have already tried removing and installing reader and then doing the same with the cleaner cleaner (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs). I have even reinstalled the printer multiple times and the printer is fine and everyone else can print to it (network printer) and have no problems with their version of Adobe Reader.

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1 reply

AkanchhaS8194121
Legend
March 22, 2017

Hi Tossc3,

When you print the document through the Adobe Reader, you may please check whether "Print in Grayscale" is checked or not?

And also go through the help document Printing color PDFs (Adobe Acrobat Pro DC)

Let us know if this doesn't help.

Regards,

Akanchha