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khuna77414970
khuna77414970
Participant
March 31, 2017
Question

Problem Acrobat DC auto update

  • March 31, 2017
  • 1 reply
  • 2030 views

Dear sir,

Now we have client more than 200 set and we user acrobat reader DC, We have problem about high traffic.

After check with provider provide traffic graph and IP that use high traffic.

Engineer found problem come from user try to download from ardownload.adobe.com(45.116.219.75).

Question.

1.How to disable software auto update.

Please support problem or any solution.

    This topic has been closed for replies.

    1 reply

    L
    lollyink
    Participant
    April 13, 2017

    "You cannot change updater preferences for Adobe Acrobat Reader DC." - https://helpx.adobe.com/acrobat/kb/reader-acrobat-updater-settings.html

    A manual solution would involve configuring the Adobe Acrobat Update Service. Change the Startup Type to Manual or Disabled and Stop the service. When you want to roll out the latest update you would have to intervene. If this is the only solution, then God have mercy on your soul and the 200 clients you support.

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