Problem reading folio files

Forum|Forum|4 years ago
February 15, 2021
2 replies
1709 views

I am using Adobe Reader on my Android phone running Android 11. I receive email messages from companies with attachments that are folio PDF files. Adobe Reader on my Android phone (and I believe the Reader I have on Windows 10) will not read those files. The message is "file cannot be opened) Any suggestions?

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Test Screen Name

Legend

Ah, do you mean Portfolio? Portfolio files should open in Windows, if you save the file and open in Acrobat Reader. You will not see them in email at all.

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docqualizerAuthor

Participant

I opened the email in Yahoo Mailfor Windows 10, saved the PDF to my laptop, then opened Acrobat Reader DC and attempted to open the file.

The message that I got when trying to open it is attachedf below.

So, there is still an issue opening Portfolio files in Acrobat Reader DC.

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Test Screen Name

Legend

Ok, thanks. This is NOT a message you get from portfolios, and I'm guess you are saying "Folio files" because they have FOLIO in the file name. That's just what the sender called them. It's possible that they are damaged when they are leaving the sender, but there are other possibilities.

Please try and open one of these files in WORD or NOTEPAD and copy/paste the FIRST FIVE LINES of what you see (which will be gobbledegook; but there is good and bad gobbledegook).