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miguelp46828574
miguelp46828574
Participant
November 4, 2018
Question

Problem with color display on acrobat reader when scrolling

  • November 4, 2018
  • 1 reply
  • 300 views

     Hi i have this problem with the acrobat reader , please help

the thing is when im scrolling the true color show

here is the video thanks, i hope anyone can help me

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1 reply

Adorobat
Adorobat
Participating Frequently
December 21, 2018

Hi miguelp,

As per the issue description mentioned above, you are facing issue with color display when scrolling a pdf in reader, is that correct?

Could you let us know dot version of reader and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version in reader: Identify the product and its version for Acrobat and Reader DC

Does this happen with this specific pdf file? Have you tried replicating issue with other pdf files?

Also, would it be possible to share the pdf file you are working with to replicate the issue at our end? To share the file here in the forums, refer to the steps given in this link: How to share a file using Adobe Document Cloud

You may also share the link for the pdf via private message - How Do I Send Private Message

Thanks,

Shivam

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