Skip to main content
Participant
August 21, 2024
Question

Problem with displaying file

  • August 21, 2024
  • 5 replies
  • 904 views

Hi, I have a problem displaying a pdf file. The fonts blend together and are illegible. I tried reinstalling and it didn't help. In older versions (ver. 9) the file displays correctly. It's also fine in Firefox. Has anyone had a similar situation and solved it? Below is a screenshot of the file:

This topic has been closed for replies.

5 replies

Meenakshi_Negi
Legend
September 11, 2024

Hi All,

 

Thank you for reaching out.

 

Please update the application to the latest version. In Acrobat, go to Menu > Help > Check for updates. 

Refer to the information in the following help document to learn more about the latest updates: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

 

Let us know how it goes. 

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Participating Frequently
August 22, 2024

if you dont mind ~ check the link below ,basicly~it's the same problem~

https://community.adobe.com/t5/acrobat-reader-discussions/pdfs-opening-in-gibberish-in-version-2024-... 

 

Bernd Alheit
Community Expert
Community Expert
August 21, 2024

It is a bug of the lastes update of Acrobat DC.

kglad
Community Expert
Community Expert
August 21, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
Peru Bob
Community Expert
Community Expert
August 21, 2024

This is the Using the Community forum (which is the forum for issues using the forums).
Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

Scroll down here to see a list of the forums:
https://community.adobe.com/

Participant
August 21, 2024

I use Adobe Acrobat Reader v. 2024.002.21005

kglad
Community Expert
Community Expert
August 21, 2024

<moved again>