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Participant
June 7, 2017
Answered

problem with the search tool

  • June 7, 2017
  • 1 reply
  • 963 views

Hi, my problem is that every time i use the tool "search" the program stops working and closes itself, I already have uninstalled and installed again and the problem continues.

Any idea? Thank you!

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi javiseo,

    As per the description mentioned above, Acrobat/Reader stops working when trying to search in a pdf, is that correct?

    Please try troubleshooting steps mentioned in the link given below:

    Why did Adobe Reader start to crash when I search for words in a document???? My Adobe Reader says it is "up to da …

    Which application are you using to open pdfs- Adobe Acrobat/Acrobat Reader?

    What is the version of the application?

    And the Operating System you are using?

    Keep us posted with the results.

    Shivam

    1 reply

    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    June 7, 2017

    Hi javiseo,

    As per the description mentioned above, Acrobat/Reader stops working when trying to search in a pdf, is that correct?

    Please try troubleshooting steps mentioned in the link given below:

    Why did Adobe Reader start to crash when I search for words in a document???? My Adobe Reader says it is "up to da …

    Which application are you using to open pdfs- Adobe Acrobat/Acrobat Reader?

    What is the version of the application?

    And the Operating System you are using?

    Keep us posted with the results.

    Shivam

    javiseoAuthor
    Participant
    June 7, 2017

    It worked!  Thank you very much!!