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jarod26
Participant
December 14, 2016
Question

Problema al enviar archivo

  • December 14, 2016
  • 1 reply
  • 4661 views

Buenos días:

Al seleccionar la opción

Archivo

Enviar Archivo

Adjuntar a correo electrónico me despliega el mensaje de error "Error al enviar correo".

El equipo tiene predeterminado el cliente de correo Outlook 2013, sistema operativo Windows 10 profesional 64 bits

Gracias

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    sb116Community Manager
    Community Manager
    December 14, 2016

    Hi Jarod26,

    Please try the repair installation of the application by going to help menu in the application and click Repair Acrobat Installation.

    If this does not help, try uninstall reinstallation  and use the Adobe cleaner tool for the same in the link below:

    Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Let me know if the issue still persists.

    Thanks,
    Supriya

    J
    jarod26Author
    Participant
    December 15, 2016

    Hi Supriya

    I try to repair the installation but the issue still continue...

    After trying many options,  the only thing that works is to close the outlook and then send the file again, then open the outlook  and resend the file, the problem is solved.

    Thanks

    S
    Community Manager
    sb116Community Manager
    Community Manager
    December 15, 2016

    Hi Jarod26,

    Please confirm the application version you are using.

    Also, check the private message I have sent to you.

    Thanks,
    Supriya

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